Frequently Asked Questions

How does it work?

Simply schedule a pickup, we collect your items, photograph and catalog them, then store them in our climate-controlled warehouse. You can view everything in our app and request delivery anytime.

What if I need something urgently can I get it back?

Yes! We offer 24-hour delivery service. Simply select the item in your app and we'll have it delivered to your doorstep within 24 hours.

What if something gets lost or broken?

All items are insured and photographed when they arrive. In the unlikely event something is damaged or lost, we provide full compensation based on the item's declared value.

I want to try something new can I cancel?

Absolutely! You can cancel anytime. We'll schedule a delivery of all your items back to you within 48 hours of cancellation at no extra cost.